Yesterday I explained why I do not yet have a Titanfall 2 review while other outlets (some with considerably smaller audiences) got theirs up no problem.
I talked about my inability to receive review copies of Electronic Arts and select Square Enix games, with the PR firm 47 Communications being the common brick wall. After multiple failed attempts to learn the reason from 47, I decided to be the squeaky wheel and write about it in an article.
The squeaky wheel didn’t get grease, but it did get answers from sources who read the article in question. The good news is, 47 Communications does not apparently have any quarrel with me. The bad news is, some publishers think I’m just too much of a wild card to be trusted.
Wait… that’s not really bad news. That makes me sound awesome!
From what I’ve been able to find out, publishers are indeed the ones making the final call. PR firms get requests from reviewers, PR firms forward these requests to the publishers, publishers start crossing names off the list and determining who is allowed to touch the game before launch.
Fairly standard stuff, but things have been changing this generation.
Over the last year or so, it would appear that at least Electronic Arts is not secure and confident enough to believe I’m a “safe” reviewer. From what I’ve learned, “wild cards” such as myself are no longer considered the worthy gamble they used to be, with game releases and critical receptions more tightly controlled by publishers than ever.
Electronic Arts has a documented history of attempting to manipulate the critical reception of its games. It quite famously pressured outlets over Battlefield 3 reviews, doing what it could to mitigate the possibility of any unfavorable criticism.
In a world where pre-orders are only becoming more important and launch-day microtransactions remain controversial, it’s hardly surprising EA is still attempting to dictate public perception of its games. Best to hide all the shitty business practices from customers for as long as possible, right?
This is not just limited to myself. Any critic deemed too “unpredictable” makes certain publishers nervous, and they’ve steadily grown more eager to cut out any variables that could rock the boat too much.
If you are a critic and you have been receiving code for high profile games from publishers such as EA, it may very well be because they think you’re easy to please and will give the positive coverage they expect. Frankly, I’d find that rather insulting.
Quite why I can still get western Square Enix games but not Japanese Square Enix games remains a mystery, though it may have something to do with different companies receiving different amounts of code, or perhaps Square Enix’s Eastern side just being more controlling than its Western counterpart. I’m only going off what I’ve been able to learn about the situation, which hasn’t been a huge deal.
What I do know is that things have changed over the last few years. Review codes used to be more liberally doled out, with PR firms having a ton of codes to give to outlets of every description. These days, companies have gotten stingier with the codes, and PR firms are left with a fraction of what they used to be able to provide – when they say they’ve run out of codes, even digital ones, they’re not lying.
As I stated yesterday, this is an inconvenience to me from a scheduling standpoint, but it’s not going to stop me doing my job. Thanks to my Patreon support, I have the budget to purchase and review high profile games, even if I won’t get such reviews up before a game’s launch. I remain on Metacritic, and I continue to have an audience I’ve no intention of letting down.
It’s an expensive way to do business, but unlike even many established media outlets, it’s a way of doing business I can actually afford.
In the past, I’ve praised Electronic Arts for having the guts to continue providing me with code despite my harsh criticism of its business practices. It’s a shame that is no longer the case, but I guess I can understand it even if I think it showcases a severe lack of confidence.
I’m glad I know the deal now, even if nobody at EA actually had the nerve to reach out and tell me. From now on, I shall make sure any EA game I care to review is purchased personally – not really different from how I’ve been doing things of late.
This is the cost of not being predictable, of not being somebody a corporation can expect praise from simply for producing another “Triple-A” game that is “expected” to get the usual 9/10 scores.
Ironic, considering how much I actually loved Battlefield 1. Wild card, bitches!
As irritating as it is to no longer be able to provide certain high profile reviews alongside the “safer” outlets, I at least feel like I must be doing something right if I’m making certain publishers “nervous.”